There Through it All

I've said this time and time again, mostly to various uber drivers and cabbies over the years, but one of the best things about being a florist for me, is the fact that I always get to be a part of someone's special day. Whether that be the very beginning of a new life, or the sending off of an old soul, florists are there through it all. 

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It's actually really interesting, the fact that we're there through all stages of life and people's heightened emotions. We're dealing with customers who are ecstatic with their friends new promotion, the birth of a baby, celebrating their love for another, a milestone birthday or graduation, but we're also there when a customer is dealing with the death of a loved one, of a beloved pet, the end of a friend's long term relationship or the farewell of a friend moving away. 

It might be considered unprofessional of me to admit this, but I can't count the amount of times I've gotten off the phone after taking an order and have wanted to burst into tears. Hearing people both try not to cry when ordering flowers during a difficult time and just letting it all go during the phone call is not something I'm quite used to just yet. I'm actually unsure it will ever get any easier. I'm admittedly, a bit of a cry baby,  so as soon as I hear that raw emotion in another person's voice, it takes everything to not burst into sympathetic tears myself. Whilst these kinds of phone calls are becoming routine for me now, I really don't think they will ever be something that I get used to, and I think that's probably a good thing. 

I know florists that have been there for a person's entire life cycle. They were the one to send flowers when someone's son is born, they made his corsage and boutonniere for his year 12 formal, they sent flowers to him for his graduation and have then had the privilege of making his wedding flowers. The cycle the continues with the birth of his own baby. 

Maybe it's because I've only been in the flower industry for three or so years- I'm still a little bright eyed and bushy tailed-  but I think that's definitely something I love about the industry. We really are there through it all, the good , the bad and certainly the ugly. 

Maddison WalshComment